Hi Veil Guy,
There is actually more to the story. You are correct in that it was a customer service person that stated the ramp-up issue was by design. I told her it did not make sense and she started to argue with me about how long Escort had been in the radar detector business and that they certainly knew what they were doing and I obviously did not. I also asked her if it was WAAS enabled for higher accuracy resolution and she said WHAT?
I asked to have a tech call me and she said she would forward that request on. I never received a call. I also sent two e-mails about my concerns but did not get a response to them either.
As far as accepting her response I did not, however it really did not matter. In my mind the ramp-up was a problem and a show stopper regardless of what answer they came up with. I could simply not deal with a weak signal alert followed shortly by a full alert with no increasing ramp up.
Looking at the many threads posted about this problem and numerous folks that stated they called Escort only to be rebuffed essentially told me Escort was either denying the problem so it did not affect sales or honestly felt nothing was wrong. Their customer service was seriously lacking also. Either way I lost trust in them so prior to the 30 day free period I returned it.
In a perfect world the V1 would incorporate some of the GPS features like speed sensitive alerts and the ability to block certain signals at certain locations. In the meantime however I am happy with my two V1’s and with the exception of a few minor design changes I would like to see, I have not real issues with it.
Walt |